Category: Computer Applications

Fraud from the Ukraine….. in Texas… Affecting People on Long Island.

If you don’t believe that it can happen to you…. or if you’re avoiding dealing with those pesky PCI standards for not retaining credit card numbers, etc….. you should read this article.

“Three alleged hackers have been arrested for allegedly  using “college-level knowledge of computer programming skills” to steal and sell credit card numbers from customers of Dave and Buster’s restaurant chain, the Justice Department said Monday”…..

“One of the men arrested, Maksym Yastremskiy, of Ukraine, was found in possession of millions of stolen credit card numbers, unrelated to the restaurant, on his laptop when the Turkish National Police arrested him in July.”

“Private account data was captured almost immediately at the point of sale. Similar attacks have occurred at other retail outlets, including T.J. Maxx, DSW shoe stores and Polo Ralph Lauren.”

So… how did they do it?

The government said the hackers illegally accessed 11 of the national chain’s servers and installed packet sniffers at each location. The sniffers vacuumed up “Track 2” data from the credit card magstripes as  it  traveled from the restaurant’s servers to Dave and Buster’s headquarters in Dallas, according to the indictment.

Estimated damage to financial institutions?  $600K, and 5,000 people were affected by the breach.

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The Future’s So Bright, We Have to Wear Shades

There’s a very interesting article by Andy Kessler on the editorial page in the Wall Street Journal this morning which discusses the coming war in technology; the link is here.  While Microsoft and Google are the armies currently fighting the skirmishes around the future of technology, this is really simply a proxy war about how we will use technology in the future.  Just as there are different methods of transporting goods around the country (think: rail vs. truck vs. airplane), there are also different models of computing

(browser vs. local vs. mobile).  Processing power (thanks to Moore’s Law), bandwidth, and wireless technology have changed the level of real time information sharing.  HP has even come out with a laptop (HP Compaq 6720t) which is designed to be used as a thin client into corporate systems and which doesn’t even have a hard drive!.

Many accountants are rightly concerned with the security and information control implications of using online services for their

mission-critical applications.  While these are legitimate concerns, the reality of our digital infrastructure has generally made these concerns less of a problem now than in the past.  High speed internet is getting faster.  Last week, I received a flyer from my local telephone company offering a fiber internet connection which would have 25Mbps down/10Mbps up connectivity to my home.

While I’m still mulling over whether or not I really need that fast a connection at home since my current connection is 10Mbps down/1Mbps up through my cable provider, it’s really interesting that this level of service is now available in Knoxville, Tennessee, which, although a nice-sized city, is admittedly not one of the first cities you think of when you imagine fast internet speeds.  My current internet connections (cable and Sprint wireless) continue to impress me with the speeds which are possible; my cable connection averages 8 Mbps down, 970K up whenever I test the speed, and my wireless connection (backup) has been running over 1.1 Mbps down/300K up on the road lately with EVDO Rev A.

Anecdotal evidence suggests that telecommunications and other utilities are also more reliable than we have had in the past.  Where I used to reboot my router and modem every morning, I now go for months without rebooting these devices, and they seem to just work now.  My collaboration with others within K2 suggests that their experiences are similar:  I have noted only two critical outages among the team during the first four months of the year.  When I started my career 15 years ago, we would have two or three power outages during the busy season which would shut us down and cause us to lose work.  While utilities aren’t sexy, they certainly seem to have made significant improvements in the last generation.

If you haven’t tried some of the latest evolutions in Web-based applications, here are some for your consideration:

While the future direction of computing hasn’t been finalized, there are really interesting things happening in technology, and some things (like those pages or CD’s for reference materials) are on the way out. The future appears to offer more choices for how tools are delivered to users, which will make it much easier to work from anywhere – even a condo in the middle of the Pacific Ocean.

Brian Tankersley is a CPA and CITP based in Knoxville, Tennessee.  You can learn more about him at http://www.bftcpa.com.

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Mobile Broadband Kicks it Up a Notch

As many of you know, I am a loyal (paying) Sprint customer,
and have used a variety of their cards since they rolled out EV/DO service
about a year and a half ago. I am
usually home a lot during the winter months, and have recently started
venturing out of my winter hibernation cave to go back to my life of roaming
the earth and through it searching for the best accounting technology. I have noticed a significant increase in the
speed of Sprint’s mobile broadband service since I last talked about it last
year. Where your average city would have
a download speed of 500-700K and an upload speed of 70K last year, I’ve been
seeing speeds of 1.7-2 Mbps down and 200K upstream. Since these are as good or better than those received
by low end DSL, Ma Bell has to be shaking in her boots(!).

Last
Result:

Download Speed: 2111 kbps
(263.9 KB/sec transfer rate)
Upload Speed: 282 kbps
(35.3 KB/sec transfer rate)

Download Speed: 1631 kbps (203.9 KB/sec
transfer rate)

Upload Speed: 218 kbps
(27.3 KB/sec transfer rate)

Download Speed: 1654 kbps (206.8 KB/sec
transfer rate)

Upload Speed: 220 kbps
(27.5 KB/sec transfer rate)

BTW, I did these tests at 7:15A, a time when many road
warriors are using their aircards to check e-mail and surf the internet in
preparation for another busy day on the road. Website used: http://www.speakeasy.net/speedtest

 

Help, Help, It’s Tax Season and I’m Being Upgraded!

My most recent post at AccountingWeb.com for K2 is linked here.  It’s a discussion of some issues associated with having to convert part of an accounting office to Office 2007 at the last minute and some related tools which can ease the burden of transition.

 

Hosted Document Management

CCH recently announced that the are offering a hosted version of ProSystem fx Document.  CCH joins Thomson (who already had hosted versions of GoFileroom and FilecabinetCS) in this space, as well as a number of other potential competitors.  Interesting times for DMS, indeed.  I’ve got some other posts to write on other recent developments in the CPA firm software space, and hope to be more active with my posting in the coming weeks.

 

Free Office Templates from Microsoft

<p>In the course of doing some work on a new course, I ran across some links which might be of interest to CPAs everywhere:</p>
<ul><li>The<strong> Accounting Format Template</strong> for invoices and other typical accounting documents. (<a href=”http://office.microsoft.com/en-us/assistance/HA101423571033.aspx “>http://office.microsoft.com/en-us/assistance/HA101423571033.aspx </a>)</li>
<li><strong>Information on Financial Forecasts</strong> (http://office.microsoft.com/en-us/FX011558521033.aspx) (Note that this discusses forecasting from the perspective of someone preparing a forecast for internal use, and does not discuss any ethical obligations of CPAs related to forecasts.)</li></ul>
<p>Microsoft also has a series of templates for Office system applications for various professions.&nbsp; Links for those most likely to be used by our typical audiences follow:</p>
<table width=”100%” cellspacing=”0″ cellpadding=”0″ class=”OTbl”><tbody><tr><td class=”BOBListTitleCell”><span class=”OLblEm”>Consulting</span></td></tr>
<tr><td width=”100%” class=”BOBHDiv”>

 

</td></tr>
<tr><td class=”BOBBulListCell”><table width=”595″ height=”42″ cellspacing=”0″ cellpadding=”0″ class=”OTbl”><tbody><tr><td><ul class=”OLstUON”><li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011653121033&amp;Origin=HH101325441033&amp;CTT=5″>Consultants</a></li></ul></td></tr></tbody></table></td></tr></tbody></table><br /><table width=”100%” cellspacing=”0″ cellpadding=”0″ class=”OTbl”><tbody><tr><td class=”BOBListTitleCell”><span class=”OLblEm”>Finance</span></td></tr>
<tr><td width=”100%” class=”BOBHDiv”>

 

</td></tr>
<tr><td class=”BOBBulListCell”><table width=”100%” cellspacing=”0″ cellpadding=”0″ class=”OTbl”><tbody><tr><td><ul class=”OLstUON”><li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011387261033&amp;Origin=HH101325441033&amp;CTT=5″>Auditors and accountants</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011387271033&amp;Origin=HH101325441033&amp;CTT=5″>Chief financial officers</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011387281033&amp;Origin=HH101325441033&amp;CTT=5″>Controllers</a></li&gt;
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011548681033&amp;Origin=HH101325441033&amp;CTT=5″>Financial analysts</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011409101033&amp;Origin=HH101325441033&amp;CTT=5″>Personal financial advisors</a></li></ul></td></tr></tbody></table></td></tr></tbody></table>
<table width=”100%” cellspacing=”0″ cellpadding=”0″ class=”OTbl”><tbody><tr><td class=”BOBListTitleCell”><span class=”OLblEm”>General work tasks</span></td></tr>
<tr><td width=”100%” class=”BOBHDiv”>

 

</td></tr>
<tr><td class=”BOBBulListCell”><table width=”100%” cellspacing=”0″ cellpadding=”0″ class=”OTbl”><tbody><tr><td><ul class=”OLstUON”><li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011961621033&amp;Origin=HH101325441033&amp;CTT=5″>Budgeting</a></li&gt;
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011315911033&amp;Origin=HH101325441033&amp;CTT=5″>E-mail management</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011409061033&amp;Origin=HH101325441033&amp;CTT=5″>Information management</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011863741033&amp;Origin=HH101325441033&amp;CTT=5″>Making presentations</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011595761033&amp;Origin=HH101325441033&amp;CTT=5″>Meeting management</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011409081033&amp;Origin=HH101325441033&amp;CTT=5″>Team collaboration</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011595791033&amp;Origin=HH101325441033&amp;CTT=5″>Team management</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011548701033&amp;Origin=HH101325441033&amp;CTT=5″>Time management</a></li>
<li class=”OLstIN”><a class=”OAnc” href=”http://office.microsoft.com/search/redir.aspx?AssetID=FX011653361033&amp;Origin=HH101325441033&amp;CTT=5″>Work/life balance</a></li></ul></td></tr></tbody></table></td></tr></tbody></table>

The Ribbon

One of the key things in the new version of Microsoft Office 2007 is the top 15% of the screen – also called:

“The Ribbon”
(Also see Microsoft’s coverage of their new user interface at their website)

The Ribbon is a context-sensitive replacement for the dropdown menus and the toolbars.  Simply stated, the job of the Ribbon is to put the most likely things for you to use in front of you when you would like to use them.  The idea here is that Excel (and the other office apps) have a lot of features that only us power-users know how to locate, set up, and use.  While I expect the interface will be easier for those who are not used to Excel to master, I have used it already – and I like it.  It does take a little getting used to – after using Excel, Lotus 1-2-3, and Visicalc before it, and this is a big change.  Admittedly, it’s not as big as the change from the old Lotus “/”, or slash commands, but it is enough of a difference that you may say, “What the heck is this?” the first time you see it.

(Note that the Ribbon I see in the betas of Office 2007 is different from this one, and the MS Office 2007 UI Team probably hasn’t finished their work on The Ribbon yet.

The story behind the scenes is interesting – and reminds us that while we have advanced tools to help us with collaboration, some types of work will still use lots of paper.  So those of you who are going paperless this year (for sure(!)) don’t get rid of that printer just yet – just like Microsoft, you may have lots of paper in your future.

According to one of the Microsoft blogs, the ribbon layout was developed on a series of 11″ x 17″ pages posted in the hall of the fourth floor hallway where the Office 12 (now called Office 2007) UI design team was based.  Mind you – this is one of the most successful companies in the world, and probably the most successful software company in the history of, well, software.  These guys can use any tool they want to collaborate electronically, (and they have some pretty cool stuff.)  They used paper.

The US Space Program spent a bloody fortune designing a pen that would work in zero-G.  (You can purchase one – it’s called the Fisher Space Pen).  The Russians?  They sent pencils and a sharpener.  While there are a lot of things about the USSR and its designs on the world which made me nervous (and some which continue to make me nervous), the ability of their military (and their space program in particular) to use less elegant, more reliable solutions to the problems facing cosmonauts which work right every time is a big deal.  It’s particularly noteworthy when you consider that the Soyuz platform is still around – and NASA couldn’t build another Saturn-V rocket again if one was needed without a major retooling.  True, Americans have walked on the moon, and Russians have not been there – but we’re closing in on the 35th anniversary of the last time a human walked on the moon – and we’re not going back there for a long time.

Moral of the story here:  Don’t overlook the simple stuff that works in your quest for technological supremacy – the trick to using technology in your practice is to use technology to solve problems.  We don’t see mechanics buying tools because they look cool – they buy tools because they help them get a job done.  I love gadgets – but that’s a hobby, and the gadgets are there to help me get more work done – which is the point.  Implementing technology without analyzing the business problem and picking the best solution from the available solutions for that problem is foolhardy.  Success with technology is like the successes from the space program in the 1960’s and 1970’s – it’s best implemented with a lot of people working hard on solving lots of small problems every day for a long time.  In other words, tech success is usually evolutionary instead of revolutionary.  Remember this if your implementation hits a few speed bumps – and keep your ears open, as sometimes, the best ideas come from the people who have little formal education and lots of experience.  There’s a reason the Good Lord gave all of us two ears and one mouth.