Podcast Update

The Technology Lab – Episode Tracking
Latest Episodes Available at https://cpate.ch/podcast
Broadcast Date Product LandPage Direct Product Link Type S E S-Ep Seq Ep#
4/2/2021 QuickBooks Online Landing Page Direct Link Product Link SMB Accounting 1 1 101 1
4/15/2021 Xero Landing Page Direct Link Product Link SMB Accounting 1 2 102 2
4/23/2021 Sage Intacct Landing Page Direct Link Product Link Midmarket Accounting/CAS 1 3 103 3
4/29/2021 Fathom Landing Page Direct Link Product Link Financial Reporting 1 4 104 4
5/14/2021 Qvinci Landing Page Direct Link Product Link Financial Reporting 1 5 105 5
5/17/2021 Spotlight Reporting Landing Page Direct Link Product Link Financial Reporting 1 6 106 6
5/27/2021 Abrigo ProfitCents Landing Page Direct Link Product Link Benchmarking 1 7 107 7
6/3/2021 Aero Workflow Landing Page Direct Link Product Link Practice Mgt. 1 8 108 8
6/9/2021 Canopy Practice Management Landing Page Direct Link Product Link Practice Mgt. 1 9 109 9
6/17/2021 Jirav Landing Page Direct Link Product Link Business Intelligence 1 10 110 10
6/23/2021 Karbon Landing Page Direct Link Product Link Practice Mgt. 1 11 111 11
6/30/2021 OfficeTools Landing Page Direct Link Product Link Practice Mgt./Document Mgt. 1 12 112 12
7/7/2021 AccountantsWorld Practice Relief Landing Page Direct Link Product Link Practice Mgt. 1 13 113 13
7/16/2021 ONVIO Firm Management/Documents Landing Page Direct Link Product Link Document Mgt 1 14 114 14
7/22/2021 CCH Axcess Document Landing Page Direct Link Product Link Document Mgt 1 15 115 15
7/29/2021 Clarity Practice Management Landing Page Direct Link Product Link Practice Mgt. 1 16 116 16
8/6/2021 TPS Landing Page Direct Link Product Link Practice Mgt. 1 17 117 17
8/23/2021 ProConnect Tax Landing Page Direct Link Product Link Tax 1 18 118 18
8/31/2021 Corvee Landing Page Direct Link Product Link Tax/Advisory 1 19 119 19
9/1/2021 Drake Tax Landing Page Direct Link Product Link Tax 1 20 120 20
9/24/2021 Ledgible Tax Pro Landing Page Direct Link Product Link Tax/Cryptocurrency 1 21 121 21
10/1/2021 IRIS STAR Practice Management Landing Page Direct Link Product Link Practice Mgt. 1 22 122 22
10/15/2021 eFileCabinet Landing Page Direct Link Product Link Document Mgt 1 23 123 23
10/20/2021 AccountantsWorld Payroll Relief Landing Page Direct Link Product Link Payroll 1 24 124 24
10/29/2021 Simplex Financials/PATH Landing Page Direct Link Product Link Financial Reporting 1 25 125 25
11/5/2021 AccountantsWorld Cloud Cabinet Landing Page Direct Link Product Link Document Mgt 1 26 126 26
11/11/2021 NetSuite Landing Page Direct Link Product Link Midmarket Accounting 1 27 127 27
11/15/2021 Automatic Data Processing (ADP) Landing Page Direct Link Product Link Payroll 1 28 128 28
11/22/2021 Spire Landing Page Direct Link Product Link Midmarket Accounting 1 29 129 29
12/2/2021 AccountantsWorld Accounting Power Landing Page Direct Link Product Link CAS 1 30 130 30
12/5/2021 Rippling Payroll Landing Page Direct Link Product Link Payroll 1 31 131 31
12/5/2021 Lucion FileCenter Landing Page Direct Link Product Link Document Mgt 1 32 132 32
1/7/2022 Corpay One Landing Page Direct Link Product Link Accounts Payable 1 33 133 33
1/13/2022 OnPay Landing Page Direct Link Product Link Payroll 1 34 134 34
1/18/2022 Intuit Payroll Landing Page Direct Link Product Link Payroll 1 35 135 35
1/26/2022 Gusto Landing Page Direct Link Product Link Payroll 1 36 136 36
2/4/2022 Paychex Landing Page Direct Link Product Link Payroll 1 37 137 37
2/8/2022 Caseware Working Papers Landing Page Direct Link Product Link Audit 1 38 138 38
2/8/2022 Dynamics 365 Business Central Landing Page Direct Link Product Link MMkt 1 39 139 39
2/10/2022 Thomson Reuters AdvanceFlow Landing Page Direct Link Product Link Audit 1 40 140 40
3/4/2022 Computer Hardware/CES Landing Page Direct Link   Hardware 1 41 141 41
3/11/2022 IRIS/AccountantsWorld Part 1 Landing Page Direct Link Product Link Guest 1 42 142 42
3/11/2022 IRIS/AccountantsWorld Part 2 Landing Page Direct Link Product Link Guest 1 43 143 43
3/23/2022 LivePlan (Palo Alto) Landing Page Direct Link Product Link Budgeting/Forecasting 1 44 144 44
3/29/2022 Thought Leadership Part 1 Landing Page Direct Link   Commentary 1 45 145 45
3/29/2022 Thought Leadership Part 2 Landing Page Direct Link   Commentary 1 46 146 46
4/12/2022 Pascal Workflow Landing Page Direct Link Product Link Workflow 2 1 201 47
4/22/2022 Suralink Landing Page Direct Link Product Link Portal 2 2 202 48
4/28/2022 Inflo (Inflo Workpapers) Landing Page Direct Link Product Link Audit 2 3 203 49
5/5/2022 Avalara Landing Page Direct Link Product Link Sales Tax 2 4 204 50
5/12/2022 Liscio Landing Page Direct Link Product Link Portal 2 5 205 51
5/20/2022 BizEKG from 4Impact Data Landing Page Direct Link Product Link Business Intelligence 2 6 206 52
5/26/2022 Calendly Meeting Scheduler Landing Page Direct Link Product Link Utilities 2 7 207 53
6/2/2022 CPA Firm Software Tech 2022 Landing Page Direct Link Product Link Commentary 2 8 208 54
6/2/2022 CPA Firm Tech 2022 Landing Page Direct Link Product Link Commentary 2 9 209 55
6/24/2022 Audit Miner Landing Page Direct Link Product Link Audit 2 10 210 56
6/29/2022 Rewind Landing Page Direct Link Product Link Utilities 2 11 211 57
7/8/2022 Uncat Landing Page Direct Link Product Link Utilities 2 12 212 58
7/10/2022 Zoho Expense Landing Page Direct Link Product Link Expense Reporting 2 13 213 59
7/22/2022 Auvenir Landing Page Direct Link Product Link Audit 2 14 214 60
7/28/2022 Fieldguide Landing Page Direct Link Product Link Audit 2 15 215 61
8/6/2022 Gilded Landing Page Direct Link Product Link Accounting/Cryptocurrency 2 16 216 62
8/6/2022 BacoTech/Once Accounting Landing Page Direct Link Product Link Utilities 2 17 217 63
8/18/2022 Zenwork/Tax1099 Landing Page Direct Link Product Link Year End 2 18 218 64
8/24/2022 QuickBooks Desktop Landing Page Direct Link Product Link Accounting 2 19 219 65
8/25/2022 nettTracker Landing Page Direct Link Product Link Close Books 2 20 220 66
9/5/2022 Tallyfor Landing Page Direct Link Product Link Tax 2 21 221 67
9/13/2022 Xenett Autoreview Landing Page Direct Link Product Link Close Books 2 22 222 68
9/21/2022 Desktime Landing Page Direct Link Product Link Utilities 2 23 223 69
9/26/2022 DoMore CRM Landing Page Direct Link Product Link CRM 2 24 224 70
10/5/2022 WeIntegrate Landing Page Direct Link Product Link Utilities 2 25 225 71
10/5/2022 PlanGuru Landing Page Direct Link Product Link Tax Planning 2 26 226 72
10/19/2022 Dext Landing Page Direct Link Product Link Data Extraction 2 27 227 73
10/19/2022 Doc-IT by IRIS Landing Page Direct Link Product Link Document Mgt 2 28 228 74
11/3/2022 e-Courier Landing Page Direct Link Product Link Portal 2 29 229 75
11/9/2022 Knuula Landing Page Direct Link Product Link Utilities 2 30 230 76
11/17/2022 SmartVault Landing Page Direct Link Product Link DM 2 31 231 77
11/23/2022 Zoho Invoice Landing Page Direct Link Product Link Accounting 2 32 232 78
12/1/2022 Backup Strategies for SOHO Landing Page Direct Link N/A Backup 2 33 233 79
12/7/2022 CData Landing Page Direct Link Product Link Utilities 2 34 234 80
1/6/2023 Conferences 2022 (CCH/TR) Landing Page Direct Link N/A Commentary 2 35 235 81
1/12/2023 Bill Landing Page Direct Link Product Link AP 2 36 236 82
1/19/2023 Booxkeeping/Max Emma Landing Page Direct Link Product Link Outsourcing 2 37 237 83
1/25/2023 FileThis Landing Page Direct Link Product Link Utilities 2 38 238 84
2/2/2023 Hubdoc Landing Page Direct Link Product Link Utilities 2 39 239 85
2/9/2023 LEO Satellites Landing Page Direct Link Product Link Hardware 2 40 240 86
2/14/2023 Validis Landing Page Direct Link Product Link Utilities 2 41 241 87
2/22/2023 Zapier Landing Page Direct Link Product Link Utilities 2 42 242 88
3/1/2023 FreshBooks Landing Page Direct Link Product Link Accounting 2 43 243 89
3/5/2023 CES 2023: Meeting Tech Landing Page Direct Link N/A Commentary 2 44 244 90
3/7/2023 CES 2023: New Standards Landing Page Direct Link N/A Commentary 2 45 245 91
3/8/2023 CES 2023: Industrial Tech Landing Page Direct Link N/A Commentary 2 46 246 92
3/9/2023 CES 2023: Firm Tech (Four Episodes) Landing Page Direct Link N/A Commentary 2 47 247 93
3/9/2023 CES 2023: Evolving Tech Landing Page Direct Link N/A Commentary 2 48 248 94
3/16/2023 Valid8 Landing Page Direct Link Product Link Audit 2 49 249 95
3/23/2023 Acumatica Landing Page Direct Link Product Link Accounting 2 50 250 96
3/30/2023 FloQast Landing Page Direct Link Product Link Close Management 2 51 251 97
4/7/2023 Zoho Data Prep Landing Page Direct Link Product Link Utilities 3 1 301 98
4/11/2023 MS Power Query Landing Page Direct Link Product Link Utilities 3 2 302 99
4/11/2023 Recap of 2023 TLS Landing Page Direct Link N/A Commentary 3 3 303 100
4/25/2023 Data Wrangling Landing Page Direct Link Product Link Utilities 3 4 304 101
5/11/2023 ChatGPT and Accounting Firms Landing Page Direct Link Product Link Artificial Intelligence 3 5 305 102
5/17/2023 MS AI: Bing, MS365 CoPilot, MS Designer Landing Page Direct Link Product Link Artificial Intelligence 3 6 306 103
5/23/2023 Dall-E, MS Designer (Brian Livingston Competitors) Landing Page Direct Link Product Link Artificial Intelligence 3 7 307 104
5/30/2023 AI Results: Truthiness/Hallucinations Landing Page Direct Link N/A Artificial Intelligence 3 8 308 105
6/8/2023 Large Language Models Landing Page Direct Link N/A Artificial Intelligence 3 9 309 106
6/13/2023 Data Snipper Landing Page Direct Link Product Link Audit Utilities 3 10 310 107
6/21/2023 AICPA ENGAGE 2023 Landing Page Direct Link Product Link Trends 3 11 311 108
6/29/2023 Audit Tech Trends Landing Page Direct Link N/A Trends 3 12 312 109
7/6/2023 Tech Governance Landing Page Direct Link N/A Trends 3 13 313 110
7/12/2023 Outsourcing for Tax & Accounting Firms Landing Page Direct Link N/A Commentary 3 14 314 111
7/18/2023 Scaling New Heights 2023 Recap Landing Page Direct Link Product Link Trends 3 15 315 112
7/28/2023 Verizon Data Breach Report Landing Page Direct Link Product Link Security 3 16 316 113
8/4/2023 Audit Technology/Jeff Gramlich Landing Page Direct Link Product Link Guest 3 17 317 114
8/11/2023 AFOT Survey Landing Page Direct Link Product Link AFOT Survey 3 18 318 115
8/16/2023 FTC Safeguards Rule/IRS 4557 Landing Page Direct Link N/A Security 3 19 319 116
8/23/2023 Bookkeep / Jason Richelson Landing Page Direct Link Product Link Guest 3 20 320 117
8/31/2023 Microsoft CoPilot Landing Page Direct Link Product Link Commentary – AI 3 21 321 118
9/7/2023 Security Risks in New World Landing Page Direct Link N/A Security 3 22 322 119
9/12/2023 Audit Sight Landing Page Direct Link Product Link Audit Utilities 3 23 323 120
9/14/2023 Keeping Up With Technology Landing Page Direct Link N/A General 3 24 324 121

Randy Johnston and I are about half way through the third season of our podcast called The Technology Lab for the CPA Practice Advisor. We’ve had a lot of good conversations over the 121 episodes we’ve published so far. A summary of those episodes appears below.

Launch of Ninth Annual Accounting Firm Operations and Technology Survey

FOR IMMEDIATE RELEASE

Announcing the Launch of the 9th Annual Accounting Firm Operations and Technology Survey

The accounting profession’s first and only national, independent premier benchmark survey for practicing accounting, tax and bookkeeping professionals

July 20, 2023 – Hutchinson, Kansas and Knoxville, Tennessee – Randy Johnston, Chairman Emeritus, Network Management Group, Inc. and Brian Tankersley, President of Adept Practices, Inc., announce the launch of the 9th Annual Accounting Firm Operations and Technology (AFOT) Survey.  The AFOT Survey will remain open through September 1, 2023.  The survey results eBook, to be released in November 2023, will continue to remain a free resource delivered to practicing accounting, tax and bookkeeping professionals who complete the survey.

“We are always pleased to understand the technology in use by CPA firms across the United States. The survey provides operational information to CPA Firm Leading or Managing Partners while revealing new trends,” said Johnston.  The AFOT Survey continues to lead the profession as the nation’s most valid and complete, professional, and insightful presentation of data impacting decisions being made centered on technology budget spend, software adoption and practice management. “I’ve learned something of note every year of the survey,” continued Johnston.

 *** Take the survey now:

The 9th Annual Survey eBook will feature a familiar design, trend lines and consultative commentary from Johnston and Tankersley.  “The survey’s validity is hugely important to us; we take this aspect seriously due to critical operational and technology decisions being made by practitioners based on the trend lines our survey reveals,” said Tankersley. “This survey is the premier benchmarking tool for practitioners nationally.”

Facts about the 9th Annual AFOT Survey

·       Take the survey, get the $495 Survey results eBook, FREE OF CHARGE.

·       74 survey questions.

·       30 minutes is the average amount of time required to complete the survey.

·       Only one survey respondent per firm is required; the survey respondent will receive the AFOT Survey eBook via email on or before December 1, 2023.

·       Who is the best person to take the survey in your firm? The person most familiar with operations, practice management and technology and how decisions in the firm are made.

·       Survey areas include:

  • Demographics
  • Practice Management
  • Technology Management
  • Operating Systems
  • Computer Hardware
  • Application Software
  • File and Data Storage/Management
  • Remote Access/Internet/Telecommunications
  • Technology Spending, Decision-making
  • Annoyances and Trends

###

 About the Principals

Randy Johnston is Chairman Emeritus of Network Management Group, Inc. (NMGI), a company he helped to create in 1983. Johnston is renowned throughout North America for consultation he provides on CPA Firm on their operations and technology, while also serving hundreds of CPA firms by proactively managing their technology.  Johnston provides insight and guidance for firms of all sizes interested in growth, profitability, mergers and acquisition.

Brian Tankersley, CPA,CITP, CGMA is President of Adept Practices, Inc.  Tankersley is a consultant, an author, and a speaker with K2 Enterprises who specializes in accounting technology issues.  Tankersley has spoken in 48 US states, and multiple Canadian provinces, and writes for major accounting press outlets.  Brian has over 30 years of experience working with firms and software publishers on accounting and technology-related issues.

Press Contact: Brian Tankersley – (865) 684-4707 or brian@tankersley.cpa

ChatGPT 4 Explains AI Concepts

Generative Artificial Intelligence – AI that creates detailed responses – has captured the zeitgeist of the world in 2023. We’ve been hearing all about AI in the press for the last few months… so I asked ChatGPT-4, the leading generative AI tool in the market today, to explain some AI concepts to acccounting professionals. Here’s its response.

Artificial Intelligence (AI) is a rapidly evolving field that focuses on creating intelligent machines capable of performing tasks that typically require human intelligence. For accounting professionals, understanding AI concepts can be essential to staying ahead in an increasingly technology-driven industry. In this brief overview, we will introduce key AI concepts and discuss their potential applications in accounting.

Machine Learning (ML) is a subset of AI that enables computers to learn from data and make decisions or predictions without explicit programming. ML algorithms can identify patterns, trends, and relationships within large data sets, making them particularly useful in the accounting domain. For example, ML can be used for fraud detection by analyzing patterns in transaction data to identify suspicious activities.

Natural Language Processing (NLP) is another AI subfield, focusing on enabling computers to understand, interpret, and generate human language. NLP can help automate tasks such as document analysis, contract review, and client communication. For instance, an AI-powered chatbot can assist clients with tax inquiries or provide real-time assistance during audits.

Robotic Process Automation (RPA) involves using software robots to automate repetitive, rule-based tasks. RPA can be particularly useful in streamlining accounting processes, such as invoice processing, data entry, and account reconciliation. By automating these tasks, accounting professionals can focus on more strategic and value-added activities.

In the near future, AI may help automate even more complex tasks, such as financial forecasting and risk assessment. By analyzing historical financial data and market trends, AI algorithms could provide more accurate predictions and enable better decision-making.

In conclusion, AI has the potential to significantly transform the accounting profession by automating repetitive tasks, improving efficiency, and enabling more strategic decision-making. As an accounting professional, it is crucial to stay informed about these emerging technologies and adapt to the changing landscape. Embracing AI can not only enhance your productivity but also help you stay competitive in an increasingly technology-driven world.

Response from ChatGPT-4 to the query in the image above

The Technology Lab

The COVID-19 Pandemic brought a lot of changes to my world – my whirlwind travel schedule abruptly came to a screeching halt, I got much better at teaching virtually (over a hundred virtual seminars and conferences), I started keeping bees, and my friend and mentor Randy Johnston and I started a podcast called “The Technology Lab” for CPA Practice Advisor. This post will provide some background on The Technology Lab and will also categorize some of the past episodes.

Why Did You Do A Podcast?

One of the first questions many people asked is, “why did you do a podcast?” The answer is actually pretty simple – the accounting community needs credible expert advice on software selection. Randy and I spend a lot of time together on the road, and we were speaking at dinner one night after a conference about how practitioners can learn more about software for their firms. We were both struck by how few credible reviews were created, and the low wordcount on those reviews made it difficult to learn the major things you want to learn when making a purchase decision – what the product is designed to do, what it costs, where it integrates, how it works, and the good, the bad, and (most importantly) the ugly.

What’s The Podcast Format?

The podcast is a 10-20 minute discussion between Randy and me about a single topic. That topic is commonly a software product/solution, but it can also be an interview, a discussion of important trends, or what we learned at a conference or other event. We try to keep things at the practical level – while we may mention technical topics like encryption or blockchain, but we know our audience neither wants nor needs to have a detailed review of the different algorithms/methodologies used to provide either of these technical topics. As my friend Gary Boomer is wont to say, “You don’t have to know how to build a watch in order to be able to tell time,” and our goal is to help you learn some of what you need to know about products and trends in accounting technology.

What Topics Have You Covered In The Past?

Launch of the 7th Annual Accounting Firm Operations and Technology Survey

FOR IMMEDIATE RELEASE

The accounting profession’s first and only national, independent premier benchmark survey for practicing accounting, tax and bookkeeping professionals

December 6, 2019 – Hutchinson, Kansas and Knoxville, Tennessee – Randy Johnston, Chairman Emeritus, Network Management Group, Inc. and Brian Tankersley, President of Adept Practices, Inc., announce the launch of the 7th Annual Accounting Firm Operations and Technology (AFOT) Survey.  The AFOT Survey will remain open through February 15, 2020.  The survey results eBook, to be released in April 2020, will continue to remain a free resource delivered to practicing accounting, tax and bookkeeping professionals who complete the survey.

“We are always pleased to understand the technology in use by CPA firms across the United States. The survey provides operational information to CPA Firm Leading or Managing Partners while revealing new trends,” said Johnston.  The AFOT Survey continues to lead the profession as the nation’s most valid and complete, professional and insightful presentation of data impacting decisions being made centered on technology budget spend, software adoption and practice management. “I’ve learned something of note every year of the survey,” continued Johnston.

*** Take the survey now: https://www.surveymonkey.com/r/AFOTS7  ***

The 7th Annual Survey eBook will feature a familiar design, trend lines and consultative commentary from Johnston and Tankersley.  “The survey’s validity is hugely important to us; we take this aspect seriously due to critical operational and technology decisions being made by practitioners based on the trend lines our survey reveals,” said Tankersley. “This survey is the premier benchmarking tool for practitioners nationally.”

Facts about the 7th Annual AFOT Survey

  • Take the survey, get the $495 Survey results eBook, FREE OF CHARGE.
  • 91 multiple choice survey questions.
  • 30 minutes is the average amount of time required to complete the survey.
  • Only one survey respondent per firm is required; the survey respondent will receive the AFOT Survey eBook via email on or before April 15, 2020.
  • Who is the best person to take the survey in your firm? The person most familiar with operations, practice management and technology and how decisions in the firm are made.
  • Survey areas include:
    • Demographics
    • Practice Management
    • Technology Management
    • Operating Systems
    • Computer Hardware
    • Application Software
    • File and Data Storage/Management
    • Remote Access/Internet/Telecommunications
    • Technology Spending, Decision-making
    • Annoyances and Trends

###

 About the Principals

Randy Johnston is Chairman Emeritus of Network Management Group, Inc. (NMGI), a company he helped to create in 1983. Johnston is renowned throughout North America for consultation he provides on CPA Firm on their operations and technology, while also serving hundreds of CPA firms by proactively managing their technology.  Johnston provides insight and guidance for firms of all sizes interested in growth, profitability, mergers and acquisition.

Brian Tankersley, CPA,CITP, CGMA is President of Adept Practices, Inc.  Tankersley is a consultant, an author, and a speaker who specializes in accounting technology issues.  Tankersley has spoken in 48 US states, and three Canadian provinces, and writes for major accounting press outlets including CPA Practice Advisor and AccountingWeb.  He is also a faculty member for Yaeger CPA Review and K2 Enterprises.

Press Contact:

Brian Tankersley, +1 865-684-4707 or brian@adeptpractices.com

Cloud Accounting Adoption Statistics

I’ve updated my statistics on cloud accounting adoption from the sources to which I have access.  There have also been some significant announcements since I last posted these statistics.  The key takeaway here is that QBO is dominant in the US, and Xero is the leader outside the US, especially in Australia/NZ/UK.Slide1

Key changes in the small business cloud accounting space in the last year or so include the following:

  • Wave Accounting has been acquired by H&R Block, who is now offering bookkeeping services to Wave Accounting users.
  • Intuit is in the process of implementing QuickBooks Online Select, a new service to help QBO end users with first time setup of QBO.
  • Xero discontinued its payroll offerings, and now recommends that people use Gusto for payroll
  • Sage acquired Auto Entry, a company which uses AI and OCR to extract data from invoices, receipts, bank statements, credit card statements, and other sources.  We expect that Auto Entry will turn into another Sage connected service which will connect to Sage Business Cloud.

I also track the ratio of Intuit’s desktop/online ecosystems, and for the first time ever, the QBO ecosystem had more revenue than the desktop ecosystem.

Slide3

The Office 365 Outlook “Coming Soon” Switch

Change is coming, but you don’t have to rush things.

Microsoft has announced a new interface for the Office 365 applications which is simpler and has fewer icons on the ribbons.  While the current “ribbon” interface has been in place since roughly 2007 (for perspective, Adobe Acrobat has had at least two major UI updates during the same period (Acrobat X in 2010 and Acrobat DC in 2015).  The mouse-click masters at Microsoft have decided that we need a change in how we use Outlook.  Unfortunately, this update is just now being noticed by many practitioners during the time of the year when we need to be the most productive.

OutlookPreviewSwitch

The “Coming Soon” button in Outlook for Office 365 gives you an opportunity to “evaluate”…. er, test, new features in Outlook, and give Microsoft feedback on the new features.  Unfortunately, this switch is getting turned on sometimes by accident, resulting in some confusion, like this e-mail I received yesterday from one of the gentle readers of this blog:

Yesterday when I booted-up my Outlook365 I noticed a significant change in the “look”. My main complaint is the double line-spacing. I can now only see a portion of the emails in my inbox (as well as the other boxes). Even the From/To/Cc/Subject lines are now double spaced. Heck, everything, including the Ribbon, is double-line spaced. When composing a new email Microsoft has inverted the To/From lines. What’s that about? I know I’m sending it out.  This makes working in Outlook365 much less productive.

Fear not, gentle reader.  Nobody moved your cheese.  The old interface is still alive and well – you just have to know how to “re-enable” it.  In the upper right corner of the screen is a on/off switch that is labeled “coming soon” (shown in the picture above).  Flip it to the off position, restart Outlook, and you probably will be back to what it was before.

For my friends who wish to block this tool from being implemented in their organizations, there’s a link at the bottom of this blog post which  allows you to update your group policy templates to allow you to disable this feature for your users.  (If the last sentence you read sounds like gibberish, or Charlie Brown’s parents speaking, then forward it to your friendly neighborhood network administrator, and they will help you take care of this issue).

Have a great year end/tax season/first quarter, and I look forward to seeing many of you in my travels for K2 Enterprises later in 2019.

Announcing the Launch of the 6th Annual Accounting Firm Operations and Technology Survey

  • The accounting profession’s first and only national, independent premier benchmark survey for practicing accounting, tax and bookkeeping professionals
  • Participate in the survey through January 31, 2019, and receive a free e-book of the results when they are published in May, 2019

November 30, 2018, Hutchinson, Kansas and Knoxville, Tennessee – Randy Johnston, CEO, Network Management Group, Inc. and Brian Tankersley, Principal of Tankersley Consulting, announce the launch of the 6th Annual Accounting Firm Operations and Technology (AFOT) Survey.  The AFOT Survey will remain open through January 31, 2019.  The survey results eBook, to be released in May 2019, will continue to remain a free resource delivered to practicing accounting, tax and bookkeeping professionals who complete the survey.

“We are always pleased to understand the technology in use by CPA firms across the United States. The survey provides operational information to CPA Firm Leading or Managing Partners while revealing new trends,” said Johnston.  The AFOT Survey continues to lead the profession as the nation’s most valid and complete, professional and insightful presentation of data impacting decisions being made centered on technology budget spend, software adoption and practice management. “I’ve learned something of note every year of the survey,” continued Johnston.

 *** Take the survey now: https://www.surveymonkey.com/r/6thAnnualAFOT ***

The 6th Annual Survey eBook will feature a fresh new design, trend lines and consultative commentary from Johnston and Tankersley.  “The survey’s validity is hugely important to us; we take this aspect seriously due to critical operational and technology decisions being made by practitioners based on the trend lines our survey reveals,” said Tankersley. “This survey is the premier benchmarking tool for practitioners nationally.”

Facts about the 6th Annual AFOT Survey

  • Take the survey, get the $495 Survey results eBook, FREE OF CHARGE.
  • 91 multiple choice survey questions.
  • 30 minutes is the average amount of time required to complete the survey.
  • Only one survey respondent per firm is required; the survey respondent will receive the AFOT Survey eBook via email on or before May 1st, 2018.
  • Who is the best person to take the survey in your firm? The person most familiar with operations, practice management and technology and how decisions in the firm are made.

Survey areas include:

  • Demographics
  • Practice Management
  • Technology Management
  • Operating Systems
  • Computer Hardware
  • Application Software
  • File and Data Storage/Management
  • Remote Access/Internet/Telecommunications
  • Technology Spending, Decision-making
  • Annoyances and Trends

 About the Principals

Randy Johnston is CEO of Network Management Group, Inc. (NMGI), a company he helped to create in 1983. Johnston is renowned throughout North America for consultation he provides on CPA Firm on their operations and technology, while also serving hundreds of CPA firms by proactively managing their technology.  Johnston provides insight and guidance for firms of all sizes interested in growth, profitability, mergers and acquisition.

Dr. Leslie Garrett is the CEO and Founder of Insight Research Group (IRG). IRG is a research firm founded on the principle of providing valid, unbiased and actionable data. Research conducted by IRG entails carefully selected survey methodology to bolster confidence and ensure valid results for a population being measured.

Brian Tankersley, CPA,CITP, CGMA is a consultant, author, and speaker who specializes in accounting technology issues.  Tankersley has spoken in 47 US states, and three Canadian provinces, and writes for major accounting press outlets including CPA Practice Advisor and AccountingWeb.  He is also a faculty member for Yaeger CPA Review.

Phishing on the Rise: Don’t Fall for it.

I’ve noted a significant rise in the number of phishing and malware attacks I’ve received in the last few weeks. With open source phishing tools like GoPhish available to anyone for free, it’s more important than ever to train your employees and be more diligent about where you go online.

I’ve included two of the most recent messages I’ve received to remind you to be very diligent when you are going through your e-mail.

  1. The fake fax/purchase order – This attack sends an unexpected message that has an interesting title, like “Incoming fax message” or “purchase order” from an unexpected sender.  An example of one of these appears below.

Annotation 2018-11-30 101416

Note that this message is from a service I’ve never heard from, and the fax number of the sender (+1 659-802-3681) is from an area code that doesn’t exist, and the CSID (fax header) is from Massachusetts.  Also note that the attachment is an HTML file – and it probably has some bad stuff in it.

Lesson: If the message looks odd, verify its validity with the sender.  If you can’t determine the sender, don’t open it.

2. The portal login – This attack sends a message which purports to be from a portal, but the real objective here is to get you to visit a site you shouldn’t visit and make it look like a legitimate website you use.  In the screen capture below, I’m allegedly being sent a PDF file from a CPA firm in Washington State which is a “proposal”.  Since I don’t do business with the firm, I have to assume that it’s bogus, and I should ignore it.  It’s probably a bogus e-mail, linking to a bogus website, with a malware-laden file awaiting me.

Annotation 2018-11-30 100008

This kind of attack is easily perpetrated with free, open source software – because I’ve personally set up the software needed for this in Linux.  The application, GoPhish, is designed for security professionals to use when testing their employees, but can also easily be used by fraudsters trying to get access to your e-mail accounts.GophishDashboard.png

While I didn’t click on the link to the OneDrive site, I fully expect that it would have had malware on it or would have tried to trick me entering my legitimate username and password into a fake website.  There are a number of free tools which will help you set up fake websites in GoPhish, and it is trivial to use this tool to retrieve the credentials entered by victims.

The bottom line here is that the bad guys are getting better, and it’s becoming easier than ever for criminals, teenagers, and “script kiddies” to use open source software to gain access to your confidential data.

If you’re interested in training your employees and testing your vulnerability against phishing and other e-mail attacks, the following services offer employee training programs for a reasonable price:

You can also see reviews at the Gartner Group’s website online.